Shipping policy

 

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International Logistics Policy

1. Overview

This logistics policy is applicable to all orders for goods sent from Chinese Mainland to all parts of the world. The delivery place is Chinese Mainland, and our dealer is located in Hong Kong, China. We are committed to providing efficient and reliable delivery services to ensure that your goods arrive safely and quickly at their destination.

本物流政策适用于所有从中国大陆发往世界各地的商品订单,发货地为中国大陆,而我们的经销商位于中国香港。我们致力于提供高效、可靠的配送服务,确保您的商品安全快速地到达目的地。

2. Shipping location

All goods are shipped directly from the warehouse in Chinese Mainland.

所有商品均从中国大陆仓库直接发货。

Distributor address: [specific address in Hong Kong].

经销商地址:[香港具体地址]。

3. Delivery scope

We support shipping to most countries and regions around the world. Please note that due to legal and regulatory restrictions, delivery may not be possible in certain specific regions. Please confirm if the shipping address is available for delivery before placing an order.

我们支持向全球大多数国家和地区发货。请注意,由于法律法规限制,某些特定地区可能无法送达,请在下单前确认收货地址是否可配送。

4. Transportation mode

Standard express delivery: suitable for non - urgent orders, usually delivered by postal services or third - party logistics companies.

标准快递: 适用于非紧急订单,通常采用邮政服务或第三方物流公司进行派送。

Urgent delivery: For situations where you need to receive the goods as soon as possible, you can choose this option. It will be sent through faster service channels.

加急快递: 对于需要尽快收到货物的情况,可以选择此选项。将通过更加快速的服务渠道发送。

Special transportation: For large equipment or other goods with special requirements, a professional team may be arranged to handle and install services.

特殊运输: 对于大型设备或其他特殊要求的商品,可能会安排专业团队负责搬运和安装等服务。

5. Delivery time

Standard express delivery is expected to arrive within 7 - 20 working days.

标准快递预计7 - 20个工作日送达。

Urgent express delivery can generally be completed within 5 - 10 working days.

加急快递一般可在5 - 10个工作日内完成交付。

The actual arrival date may vary depending on factors such as the destination country/region and the speed of local customs processing.

实际到货日期会因目的地国家/地区的不同以及当地海关处理速度等因素有所差异。

6. Tariffs and taxes

International orders may incur additional costs such as import tariffs and value - added taxes, which are borne by the buyer.

国际订单可能产生进口关税、增值税等额外费用,这些成本由买方承担。

During the purchasing process, the system will attempt to estimate the relevant costs; But the final amount shall be subject to the official collection of the destination country.

在购买过程中,系统会尝试估算相关费用;但最终金额需以目的地国官方收取为准。

7. Tracking information

After the order is placed, we will notify you via email and attach the package tracking number.

订单发出后,我们将通过电子邮件通知您,并附上包裹追踪编号。

You can check the latest logistics status updates through the official website.

您可以通过官方网站查询最新的物流状态更新。

8. Returns and refunds

If the product has defects, you can apply for a return or exchange.

如果产品有瑕疵缺陷,可以申请退换货。

Please refer to the "Return and Refund Policy" page for detailed procedures.

详细流程请参阅《退货与退款政策》页面。

9. Customer support

If you have any questions or need assistance, please contact the customer service center: [Contact Information].

如有任何疑问或需要帮助时,请联系客服中心:[联系方式]。

The working hours are from 9:00am to 6:00pm (Beijing time) from Monday to Friday.

工作时间为周一至周五上午9:00 - 下午6:00(北京时间)。

10. Additional explanation

The above terms may be updated irregularly, please check the latest version regularly.

以上条款可能会不定期更新,请定期查看最新版本。

The final interpretation of this logistics policy belongs to our company.

本物流政策最终解释权归本公司所有。